Privacy Policy

Effective Date: September 2024

MindStudio Academy and The Upgrade: Beyond The Hype, a property of Zaya Media Group LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you enroll in or interact with our "Take the Leap" Accelerator program. By participating in the program, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide you with a customized and effective learning experience. This includes the following categories:

  • Personal Information: Name, email address, contact information, and payment details (e.g., credit card information processed through Stripe).

  • Course Interaction Data: Information on your participation in the program, such as progress, exam attempts, project submissions, and engagement with mentors or other students.

  • Device and Usage Data: IP address, browser type, operating system, and course access times when using our platform.

  • Cookies and Tracking Technologies: We use cookies to track user interactions and enhance user experience on our site. You can control cookie settings in your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Course Administration: To manage your enrollment, process payments, track your progress, and communicate with you about the program.

  • Personalization: To tailor the content and course materials to your learning preferences and location.

  • Customer Support: To respond to your inquiries, provide technical support, and handle refund or withdrawal requests.

  • Improvement and Analytics: To improve the course experience, perform analytics, and understand how participants use our platform.

  • Marketing: With your consent, we may send you emails about future programs, special offers, or new services related to MindStudio Academy.

3. Information Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers (such as payment processors like Stripe and email service providers) who help us operate our program.

  • Legal Compliance: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation or protect our rights, your safety, or the safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. You can request to have your data deleted at any time by contacting us at hello@theupgrade.ai

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can update or correct any inaccurate or incomplete personal information.

  • Deletion: You may request that we delete your personal information, subject to certain legal obligations.

  • Opt-Out: You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us at hello@theupgrade.ai

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Payment data is processed securely through Stripe, and we do not store your credit card information.

7. International Data Transfers

If you are accessing our program from outside the United States, your data may be transferred to and processed in the United States or other countries where our service providers operate. We take steps to ensure your personal information is treated securely and in accordance with this Privacy Policy.

8. Children's Privacy

Our course is intended for participants 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

MindStudio Academy
Email: hello@theupgrade.ai